Privacy Policy
At Vivedmark.shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, Vivedmark.shop, or engage with our video editing services. Based in Houston, Texas, we strive to provide transparent and trustworthy practices to empower our clients, whether businesses or individual creators, in their video storytelling journey.
Information We Collect
We collect information to provide high-quality video editing services and improve your experience with us. When you interact with our website, book a service, or contact us, we may collect personal details such as your name, email address, phone number, and billing information through our secure forms or payment processing. Clients submitting raw footage for editing may provide video files or links to cloud storage services like Dropbox or Google Drive. We also collect business-related information, such as company names or project details, to tailor our services to your needs. Additionally, our website may automatically collect technical data, including your IP address, browser type, device information, and browsing behavior, through cookies or analytics tools to enhance site functionality and understand user preferences.
How We Use Your Information
Your information enables us to deliver professional video editing services and maintain seamless communication. We use your contact details to respond to inquiries, provide project updates, and send confirmations for bookings or payments. Video files and project briefs are used solely to fulfill your editing requests, such as creating polished videos with Adobe Premiere Pro and Adobe After Effects. Billing information is processed securely through our trusted payment provider, Stripe, to facilitate payments for our $150, $250, $350, or $450 packages. Technical data helps us optimize our website’s performance, troubleshoot issues, and personalize your experience. We may also use anonymized data to analyze trends and improve our services, ensuring we continue to meet your expectations.
How We Share Your Information
We prioritize your privacy and only share your information when necessary to provide our services or comply with legal obligations. Your payment details are shared with Stripe to process transactions securely, and we do not store this information on our servers. Video files uploaded via cloud services (e.g., Dropbox, Google Drive) remain under your control, and we access them only to complete your project. We may share your information with third-party tools for website analytics (e.g., Google Analytics) or customer support (e.g., email or chat platforms), but only in compliance with their privacy policies. If required by law, such as to comply with a subpoena or regulatory request, we may disclose your information to authorities. We do not sell or rent your personal data to third parties for marketing purposes.
Data Storage and Security
We take robust measures to protect your data. Personal information and video files are stored securely on encrypted servers or trusted cloud platforms for up to 30 days after project completion, unless you request otherwise. Our website uses HTTPS to encrypt data during transmission, and we implement industry-standard security practices to prevent unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no online system is entirely risk-free, and we encourage you to use secure methods (e.g., password-protected cloud links) when sharing sensitive files.
Your Data Rights
You have control over your personal information. You may request access to the data we hold about you, correct inaccuracies, or ask for deletion of your information after project completion. Clients in the European Union (under GDPR) or California (under CCPA) have additional rights, including the right to restrict processing or object to certain uses of your data. To exercise these rights, contact us at contact@vivedmark.shop or +1 (972) 514-6842. We will respond within 30 days, as required by applicable laws. You may also opt out of non-essential cookies via our website’s cookie settings.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These small files track site usage, such as pages visited or preferences, to improve functionality and deliver personalized content. For example, cookies help us remember your package selections or analyze site traffic via tools like Google Analytics. You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Disabling cookies may limit some features, but it will not affect your ability to book our services.
Third-Party Links
Our website may include links to third-party platforms, such as social media (Instagram, Facebook) or cloud storage services (Dropbox, Google Drive). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information.
International Data Transfers
As a Houston-based business, we primarily store and process data in the United States. If you are located outside the U.S., such as in the EU, your data may be transferred to our servers or third-party providers like Stripe. We ensure these transfers comply with data protection laws, using safeguards like Standard Contractual Clauses for GDPR compliance.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you via email or a website notice if significant changes occur. The last update was on September 9, 2025.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out. We’re here to assist you.
Email: contact@vivedmark.shop
Phone: +1 (972) 514-6842 (Monday–Friday, 9 AM–5 PM)
Address: Vivedmark.shop, 15519 Wooden Oak Ct, Houston, TX 77059, USA
Contact Form: Use our secure form at vivedmark.shop/contact to send inquiries or project details.
By using our website or services, you agree to the terms of this Privacy Policy. We look forward to helping you create stunning videos while keeping your data safe.